Contact Us
Get In Touch
We'd love to hear from you! Whether you have a question about The Bottom Feeder pool vacuum, your order, or anything else — the Crownz Pool Store team is here to help.
Phone
Email Us
Where We Are and Where We Deliver
Crownz Pool Store is an online store based in Raby, NSW, Australia (Macarthur region). We don't have a shopfront; all orders are shipped.
We deliver Australia-wide with Aramex, and send filter bags to selected overseas countries. See our Shipping Policy for details.
Business Hours
Monday – Friday: 8:00am – 5:00pm AEST
Saturday: 9:00am – 2:00pm AEST
Sunday: Closed
Order Enquiries, Returns and Refunds
For questions about your order, shipping, or returns, please call or email us with your order number and we'll get back to you as soon as possible. Read our Refund Policy and Shipping Policy.
Secure Checkout
All payments are processed through Shopify's secure, encrypted (SSL) checkout. We accept Visa, Mastercard, American Express and other methods shown at checkout.